Education Session: Sales vs. Operations: 6 Ways to Turn Conflict into Collaboration
June 5 @ 8:00 am - 9:15 am
Sales sells the dream while operations installs the resulting nightmare. Sales thinks operations doesn’t care, and operations thinks sales is living the easy life. Unfortunately, the customer is the loser in this conflict. Solving this epic battle is difficult, but not insurmountable. Managers and leaders need to learn to redirect their teams to be more collaborative to win over clients and deliver your brand promise. In this session, you’ll learn:
Why and how to promote cross-departmental meetings and training.
Individual recognition is good; cross-functional team collaboration is priceless.
How your leadership focus drives collaboration throughout the organization.
Why asking “How can we make this better for the customer?” is a powerful collaborative tool.
A premium pass is required to attend this session.
This education track is sponsored by: