Education Session: Hiring from Outside the Monitoring Industry: Surprising Resources for Great Operators
June 5 @ 8:00 am - 9:15 am
In this competitive workforce, attracting and keeping excellent operators is key to providing customer care. Each person that you bring into your company becomes the face, the first contact, and the first impression that sticks with your customer base. Attend this session to learn more about where to find hidden gems or even diamonds in the rough. Expanding your search parameters will provide you with staffing resources to build an effective pool of operators. Learn how adjusting your hiring practices can immediately improve your employee attrition. Other topics that will be uncovered:
How perceptions and other hidden roadblocks hinder hiring practices.
Tips for tracking the reasons why people leave your company and when to make internal changes that will keep your employees motivated.
Onboarding and recruiting strategies that will set up your new hire operators for success.
A premium pass is required to attend this session.