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Education Session: Contract Monitoring Liability Primer: What to Do and Who’s Responsible When Things Go Wrong

June 4 @ 10:00 am - 11:00 am

Contract monitoring has become a popular trend to reduce cost and build RMR for monitoring companies. But what happens when your reputation is on the line when your monitoring company makes a mistake at your customer’s expense? This session will provide you tips for setting up and managing a positive working relationship to easily identify problems before they happen and continue this key business partnership. In this session, you’ll learn:

    How to set up contracts that clearly define dealer liability in emergency situations.
    How to set up seamless dealer services for consistent customer service you can rely on.
    Steps to take when the best planning isn’t enough and liability looms.

A premium pass is required to attend this session.


June 4
10:00 am - 11:00 am
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Indiana Convention Center
100 S Capitol Ave
Indianapolis, 46225 United States
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