Upgrading Technology for Customer Happiness, Retention and Revenue

Upgrading Technology for Customer Happiness, Retention and Revenue
June 10, 2016
9:40 AM - 10:40 AM
Room 201B

A commonly ignored opportunity is to refresh existing customer's security and life safety technologies. To make upgrading successful in your company you need to understand its three biggest benefits: builds deeper relationships with your customers; easier than selling to new customers; and increases the lifetime value of the customer.

In this session, you will learn:

  • Why creating this process is a smart investment for your company
  • How to implement key strategies to create a process for customers to upgrade and refresh their systems
  • What resources you will need to dedicate to an upgrading program

Recommended for owners, executive management, sales, and service managers

Co-Presenter:  
Jay Stuck
EVP/CMO
SecureWatch24
Scott Carpenter
President
Action Alarm Solutions
Sponsored by:  Security Partners
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To ensure a successful event, it takes a concerted effort and ESX is no exception. We couldn’t do it without our exhibitors and sponsors:

Diamond Sponsor

Interlogix

Platinum Sponsors

NortekTriEd

Premier Media Sponsor

Security Systems News

Gold Sponsors

Affiliated MonitoringBold TechnologiesDMPNapcoQGistix

 

Silver Sponsors

ADI LogoAlarm.comCentral AlarmJLMOptexProfit ZoomSecura KeySecurity CentralTelguardWhite Rabbit Electronics