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No Pain Equals Gain - Create an Ideal Customer Journey

No Pain Equals Gain - Create an Ideal Customer Journey
Thursday, June 25, 2015
10:00 AM - 11:15 AM
Room 314

A painless and enjoyable customer experience will build trust, turn customers into advocates and earn you both return business and new referrals. Join us for a discussion of strategies you can employ to keep your customers happy at every point in your relationship. Learn to:

  • Keep the momentum of a good first impression going.
  • Identify customer pain points - and eliminate them.
  • Solicit ongoing feedback.

Recommended for owners, service managers, sales, and internal customer service.

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