A painless and enjoyable customer experience will build trust, turn customers into advocates and earn you both return business and new referrals. Join us for a discussion of strategies you can employ to keep your customers happy at every point in your relationship. Learn to:
- Keep the momentum of a good first impression going.
- Identify customer pain points - and eliminate them.
- Solicit ongoing feedback.
Recommended for owners, service managers, sales, and internal customer service.