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ESX 2015 Educational Sessions

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Main Stage Events Run Your Company 24/7Maximize Your Central Station Grow Your BusinessExhibitor Offered Training Sessions Rethink The Future


Wednesday, June 24, 2015
8:30 AM - 9:45 AM
Ballroom I & II
OpenXchange: Coffee & Conversation
Join us for coffee and conversation at the OpenXchange. This forum is where we talk about the newest-of-the-new: emerging technologies and services—and the changing competitive...
10:00 AM - 11:15 AM
Room 307
Build a Better Company - Vision and Culture
Who are you, what do you do, why do you do it, and whom do you do it for? Answering these questions can improve company...
10:00 AM - 11:15 AM
Room 308
DIY Security - Competition or Opportunity
Will you dismiss DIY or embrace it? Learn how security companies and integrators are embracing or combating the DIY wave, then decide what is the...
10:00 AM - 11:15 AM
Room 309
24/7
Innovative Training Techniques for Central Station Operators
It takes a well-trained Central Station operator to deliver a remarkable customer experience. The challenge is that younger employees learn differently, and therefore need to...
10:00 AM - 11:15 AM
Room 310
Improve Customer Retention by Understanding Attrition
Protect your business by learning to minimize the impact of attrition. Our experts will discuss what causes attrition and provide creative solutions for retaining more...
10:00 AM - 11:15 AM
Room 312
Transform the Rules to Close More Sales
The golden days of order taking have been replaced by a new era of order making. Attributes like reputation and trust no longer guarantee a...
10:00 AM - 11:15 AM
Room 314
24/7
Increase RMR with Services Beyond Security Monitoring
Leverage your investment in 24/7 staffing by expanding your service offerings beyond security monitoring. Join us as we discuss opportunities that can be developed from...
11:30 AM - 1:30 PM
Ballroom I & II
Networking & Public Safety Luncheon
Eat, network, and learn at this event where we celebrate the vital relationships that keep our communities safe. Our featured speaker, to be announced soon,...
1:45 PM - 3:00 PM
Room 307
Drive Growth By Assuming the Right Leadership Role
Coach, supervisor, mentor, and trainer. Join us as we define and describe how and when to apply each of these leadership roles to increase your...
1:45 PM - 3:00 PM
Room 308
Big Data and Analytics - What it Means and How It Can Benefit Your Company
The way you analyze and apply big data can separate your company from the competition. Join us as we share how best-in-class companies and service...
1:45 PM - 3:00 PM
Room 309
24/7
Central Station Technology - The Latest and Greatest
Technology creates new opportunities to realize efficiencies and expand our service offerings. Join us for an expert discussion of what's new on the horizon that's...
1:45 PM - 3:00 PM
Room 310
Generate New Revenue from Existing Customers
Your best sales opportunities lie within your existing client base. Join us for a discussion on how to refresh those relationships and increase top line...
1:45 PM - 3:00 PM
Room 312
Build a Great Fire and Life Safety Business
Residential and commercial customers want the protection and peace of mind that fire and life-safety solutions provide. Join us as industry experts share, step-by-step, how...
1:45 PM - 3:00 PM
Room 313
The Innovative Solutions Provider - Become One Now!
Customers don't purchase products; they purchase solutions to their problems. Earn these customers' business and loyalty by learning to innovate, both services and products to...
3:15 PM - 4:30 PM
Room 307
Methodical and Steady Marketing Wins the Race (Part I)
Learn the marketing secrets of the top 1% of security companies. This session will teach a step-by-step, actionable, low-cost, high return, integrated marketing approach. Explore...
3:15 PM - 4:30 PM
Room 308
Monetize the Internet of Things
New security-related devices and apps are launched nearly every day. Do these products compete with our industry or offer us opportunity? Join us as industry...
3:15 PM - 4:30 PM
Room 309
24/7
Increase RMR with Video Monitoring Services
Offering video is a sexy way to add a new revenue stream to your Central Station. Is it time to add it to the list...
3:15 PM - 4:30 PM
Room 312
Custom-Build an RMR Opportunity - Vision to Execution (Part I)
Grow by developing and implementing new RMR opportunities for your business. Using a step-by-step interactive process, our panel of experts will teach you how to...
3:15 PM - 4:30 PM
Room 315
Inspire and Thrive with Optimized Management Techniques
Reduce bad hires, keep your company or department on track, and improve morale by being the best manager you can be. In this session, we'll...
4:45 PM - 6:00 PM
Room 307
Methodical and Steady Marketing Wins the Race (Part II)
Learn the marketing secrets of the top 1% of security companies. This session will teach a step-by-step, actionable, low-cost, high return, integrated marketing approach. Explore...
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