ESX 2016 Conference

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Main Stage
8:15 AM - 9:45 AM
Main Stage
The OpenXchange Breakfast- The Changing Competitive Landscape
Prepare to be introduced to visionary leaders that will help you rethink the future of the industry and your company. This lively interactive panel discussion...

Run Your Company
10:00 AM - 11:15 AM
Room 201A
Leading Change For Any Size Business
This thought-provoking session will explain how every business, regardless of its size, can benefit by understanding the life stages organizations must go through and how...

Rethink the Future
10:00 AM - 11:15 AM
Room 201B
Go Big or Go Home? Expanding & Extending into New Markets
Whether offering a new product or service to existing customers or expanding into a new demographic or geographic market, growth can be either an exciting...

Grow Your Business
10:00 AM - 11:15 AM
Room 201C
The Ultimate Sales Professional
You may have heard or seen reference to the "Ultimate Sales Professional" and probably asked, "What exactly does that mean?" This lively session will tell...

Maximize Your Central Stations
10:00 AM - 11:15 AM
Room 202A
Making Sense of the Cloud - Is it Really the Best Choice for my Central Station?
Hosted cloud-based solutions for the Central Station are a relatively new focus for the professional monitoring industry. From the U.S. government to the company down...

Rethink the Future
10:00 AM - 11:15 AM
Room 202B
Risky Business - Cyber Threats for Real
A startling statistic is that 60% of cyber-attacks in 2014 were on small and mid-sized businesses. We often hear in the media about cyber-attacks on...
11:30 AM - 1:00 PM
Main Stage
Opening Keynote Luncheon
Nicholas Webb is a world-renowned business and technology futurist, author, award-winning innovator and strategist. He helps organizations understand how to be relevant in the fast-moving...


Main Stage
8:00 AM - 9:15 AM
Main Stage
Industry Excellence Breakfast
Everyone knows these world class brands - FedEx, Tesla and Toyota, but what common denominator makes these innovative organizations uncommon? The pursuit of operational greatness...

Run Your Company
8:00 AM - 9:15 AM
Room 201A
Managing Technical Staff - Session 1: Best Practices in Install & Service Leadership
This unique two-session program focuses on issues critical to effectively managing the installation and service process. Ensuring consistent results from the install and service personnel...

Rethink the Future
8:00 AM - 9:15 AM
Room 201B
DIY: Embrace or Disgrace?
DIY is a hot topic but is it a topic worth your consideration? This session will help you decide by covering viable options to add...

Grow Your Business
8:00 AM - 9:15 AM
Room 201C
Touting your Company Via Social Media
Facebook, Twitter, LinkedIn, Oh my! Almost three-quarters of small business owners are confident in their social media strategies. Still need help with yours? Socially savvy...
8:00 AM - 9:15 AM
Room 202A
Fire Up - Uncovering RMR Best Practices from Life Safety Gurus
The life safety industry's principal goal is to provide safety, security, and peace of mind for end-users. To this end, fire systems are an integral...

Run Your Company
8:00 AM - 9:15 AM
Room 202B
Customer Service from the Customer's Voice
Voice of the Customer (VoC) is a term that describes your customer's feedback about their experiences and expectations of your products, or services. The key...
9:30 AM - 10:45 AM
Room 201A
Managing Technical Staff - Session 2: Using Technology to Manage the Field Tech Team
In this second session of the "Managing Technical Staff" series, we will focus on issues critical to effectively manage the installation and service process. Install...
9:30 AM - 10:45 AM
Room 201B
The Path to Process-Driven Management
Great lessons can be learned from large and small companies - such as Apple, Toyota, Fedex, and even a 10-seat sushi restaurant - that are...

Grow Your Business
9:30 AM - 10:45 AM
Room 201C
Video is the New RMR
With a multitude of IP-based cameras available and the capability of cloud-based monitored video being readily available, now is the time to add it to...

Maximize Your Central Stations
9:30 AM - 10:45 AM
Room 202A
ASAP to PSAP - The Game Changer for the Central Station
The future is here - ASAP to PSAP. Listen from recent GO-LIVE participants on how ASAP to the PSAP have benefited their central stations and...

Rethink the Future
9:30 AM - 10:45 AM
Room 202B
Passing the Leadership Baton
Exercising your exit strategy can be challenging and stressful. Learn from those who have traveled down this road and have successfully transitioned their business to...

Main Stage
12:00 PM - 1:30 PM
Main Stage
Public Safety Luncheon
An opportunity to hear firsthand about the enormous challenges governmental agencies face in providing public safety, and the evolving technologies, appropriate policies and vital partnerships...

Run Your Company
4:15 PM - 5:30 PM
Room 201A
Straight Talk on Contracts and Risk Management
In this in-depth session, you will learn and understand the necessary components of security and life safety contracts and how to customize them for your...
4:15 PM - 5:30 PM
Room 201B
Quality Standards for Customer Delight!
Every business owner likes to think that he or she has a commitment to quality. If that were truly the case, no product would ever...

Grow Your Business
4:15 PM - 5:30 PM
Room 201C
Structured for Sales
You may have good sales people, but do you have a World Class Sales Organization? This course will explain what one looks like, why it...

Maximize Your Central Stations
4:15 PM - 5:30 PM
Room 202A
Telepocalypse - The Good, The Bad, The Ugly - Navigating the Ever Changing Landscape of Telecommunications
Did you know you are living in the age of the Telepocalypse? Technology is driving change, forcing decision making, and creating opportunities for the security...

Rethink the Future
4:15 PM - 5:30 PM
Room 202B
Competing for Talent
The security and life safety industry is faced with a shortage of skilled labor but the good news is there are helpful tools available for...


Run Your Company
8:30 AM - 9:30 AM
Room 201A
Financial Management Boot Camp - Session 1: Financial Reporting Essentials
In this Financial Management Boot Camp series, you will learn everything you need to understand in order to improve your company's financial performance. If you...
8:30 AM - 9:30 AM
Room 201B
Creating the Right Customer Experience Creates Customers for Life
Companies that deliver a superior customer experience outperform their competition, yet only 8% of companies routinely receive an "excellent" rating when surveyed; a huge opportunity...

Rethink the Future
8:30 AM - 9:30 AM
Room 201C
MIY: Does anyone have the number for 911?
It's time to re-think the future when it comes to MIY monitoring. With the uptick in DIY systems in the market, the monitoring world will...

Grow Your Business
8:30 AM - 9:30 AM
Room 202A
Essential Components of a Great Branding Strategy in the Digital Age
Have you come to the difficult realization that your brand -- if you can even call it that -- is all over the place? Or...

Maximize Your Central Stations
8:30 AM - 9:30 AM
Room 202B
The Art of De-stressing Your Central Station - Part 1: How to Know When Your Team Needs a Chill Pill
Dealing with critical monitoring decisions 24/7 seems to be just another day on the job however; excessive stress can adversely affect productivity and impact the...

Run Your Company
9:40 AM - 10:40 AM
Room 201A
Financial Management Boot Camp - Session 2: KPIs, Metrics and Measures
In this Financial Management Boot Camp series you will learn everything you need to understand to improve your company's financial performance. If you're ready for...
9:40 AM - 10:40 AM
Room 201B
Upgrading Technology for Customer Happiness, Retention and Revenue
A commonly ignored opportunity is to refresh existing customer's security and life safety technologies. To make upgrading successful in your company you need to understand...

Rethink the Future
9:40 AM - 10:40 AM
Room 201C
Rethinking the Political Landscape - How to Impact the Industry through Legislative Action
Enough of the status quo. Attend this session to learn how you can take a proactive role in driving positive and impactful solutions through industry...

Grow Your Business
9:40 AM - 10:40 AM
Room 202A
Selling Security and Convenience
Residential technology continues to evolve; being prepared for these evolutions is of utmost importance to maintaining and enhancing business success. During this interactive session, we...

Maximize Your Central Stations
9:40 AM - 10:40 AM
Room 202B
The Art of De-stressing Your Central Station - Part 2: The Healthy Workplace Toolkit
Implementing the right stress management techniques and providing a healthy work environment are key to retaining talented operators. This session will cover how to implement...

Run Your Company
10:50 AM - 11:50 AM
Room 201A
Financial Management Boot Camp - Session 3: Cash Flow Forecasting for Success
In this Financial Management Boot Camp series you will learn everything you need to understand to improve your company's financial performance. If you're ready for...

Rethink the Future
10:50 AM - 11:50 AM
Room 201B
Training the Next Gen Technician
Keeping technicians trained is not an easy task. With the ever changing technology and the varied learning styles of the work force generations, training has...

Grow Your Business
10:50 AM - 11:50 AM
Room 201C
Access Control Knows Its Boundaries
Access control solutions are rapidly moving to fully cloud-based and wireless technologies. Only informed alarm company owners and integrators will be able to provide their...
10:50 AM - 11:50 AM
Room 202A
Selling Technology with Technology
With all of the tools at hand, you have access to some of the easiest, inexpensive (possibly free) and most successful ways to communicate and...

Maximize Your Central Stations
10:50 AM - 11:50 AM
Room 202B
Big Data - The New Gold Standard!
Eric Schmidt of Google, stated "From the dawn of civilization until 2003, humankind generated five Exabytes of data. Now we produce five Exabytes every two...

Main Stage
12:00 PM - 1:30 PM
Main Stage
Closing Keynote Luncheon: See the Future First
Back by popular demand, Dr. Alan Beaulieu, principal of ITR Economics and one of the country's most informed economists, shares his invaluable insights on the...
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To ensure a successful event, it takes a concerted effort and ESX is no exception. We couldn’t do it without our exhibitors and sponsors:

Diamond Sponsor

Interlogix

Platinum Sponsors

NortekTriEd

Premier Media Sponsor

Security Systems News

Gold Sponsors

Affiliated MonitoringBold TechnologiesDMPNapcoQGistix

 

Silver Sponsors

ADI LogoAlarm.comCentral AlarmJLMOptexProfit ZoomSecura KeySecurity CentralTelguardWhite Rabbit Electronics