Managed Networks and RMR
In addition to monitoring and diagnostics, the technologies enable remote management such as remote power cycling of modems, hubs and routers to reset systems and IP addresses.
Both companies are installing smart networking gear like Pakedge at a 20-30 percent markup, and then building a managed-services oriented service and maintenance agreement around the Remote Monitoring and Management capabilities of the gear. In the case of SES, the service agreement yields RMR of $100/month at margin of 50 percent. Length of agreement is one year, with automatic annual renewals built into the agreement.
Consider a package including the RMM features like monitoring the health of the network, maintaining online uptime to monitoring and controlling modems, routers and WAPs, monitoring the health of laptops and hard drives, plus features like monitoring the bandwidth provided by ISPs, supervised online storage and back-up, supervised network intrusion detection and prevention.
The company that has been providing physical security for a family and its property is in an excellent position to make and sell that offer. It could be sold for an upfront installation price of $400-$1,000 and paired with a monitoring and service subscription in the $30-$50 month range creating a highly valued add-on to an existing physical security account. This scenario is on its way now to high-end residential customers via the custom integrator.
Will security integrators take the concept mainstream just as they have with home automation?