Home Control for All (Not Just the Big Guys)
Offering security+lifestyle applications is the wave of the future. It makes security communicate. With these offerings you’re no longer the service provider in the background, only getting a real opportunity to shine in times of emergency. Your services are interfacing with customers on a daily basis — becoming part of their routine. And boy is there RMR in that.
“It’s a way for dealers to provide more value, make customers stickier,” says Pam Belkin, director of marketing, of Telguard.
And with solutions like Telguard’s — interactive services offerings aren’t just for the big guys anymore.
“The low cost, customer service, and universal compatibility of Telguard interactive solutions, which include Telguard Interactive and HomeControl for 2GIG and DSC panels, is what makes them an ideal solution for small- and medium-sized dealers,” says Benke.
Telguard’s interactive solutions really level the playing field for all dealers and make it easy to upsell home automation and interactivity to new and existing customers.
Telguard’s TG-1 Express, a universal cellular communicator, allows integrators to add basic interactive services to all of their installed security panels. And for dealers who install 2GIG and DSC panels, the HomeControl platform works on both, so there is no learning curve.
“At this time I would say that at least 50% of our current dealers are offering our Telguard home automation and interactive solutions,” says Benke.
While change can sometimes be tough, the consensus is on interactive services and home control. Higher RMR. Lower attrition. So, dive on in — the water’s great!