Signal transmissions are changing. Hosted and managed services are growing. Analytics are becoming an important part of business intelligence.
Security integration and monitoring companies are being presented with the opportunity to expand their offerings and deliver more value to their customers, but they need to have the knowledge and expertise to properly handle the technology involved.
Ask any company dealing with interactive services or IT and networking or personal emergency response systems (PERs) and they’ll tell you the same thing: today’s technology requires people with new skill sets, and an understanding of how to install, manage and monitor these new technologies.
During ESX’s Conference and Education program, the Technology and Applications track will cover everything members of your team need to know in order to effectively sell and support these new technology offerings. Dan Budinoff, president of Security Specialists, will be leading a session during the track entitled “Hosted vs. Managed Services: The Great Debate.”
"In our session, we're going to dig deep into the differences between hosted and managed services and really discuss the pros and cons of one method vs. the others," he says. "It's a topic that many security integrators and monitoring companies are dealing with, both from a technological standpoint and revenue generation and expenses."
The eight sessions in the track tackle the most compelling, opportunity-rich and challenging tech topics in the electronic security industry. Every year, ESX works with its advisory board to tune the content of this track to the most important trends, with an eye to providing integration and monitoring companies with the information and insights they need to make better decisions on whether, when and how to get into new technologies, products and applications.
Let’s take a look at the seminars and what attendees will learn.
Switch on to Efficiencies and New Service Revenues with Smart Network Power
Tuesday, June 18 at 1:45 PM
At one time to reset a modem or network device, someone needed to physically flip a switch or pull a power cord. With increasingly smart, communicative, IP-addressable power devices and systems now flying to market, that time is no more. In this session, presenters Michael Pope of Safety Technologies and Jeffrey Curtis of Luxul will look at the taxonomy of devices now available and their application potential for smartly controlling both traditional security devices and IT networks. Learn how to avoid service truck rolls and how to manage and monitor the devices remotely. This is a new area of technology that can increase service efficiency tremendously and, yes, enable high-margin RMR approaches to ongoing system monitoring and maintenance.
Cloud-Based Video Surveillance
Tuesday, June 18 at 3:15 PM
In this session, a panel of security and IT experts including Mark Collett of Sony Electronics and Jumbi Edulbehram of Next Level Security Systems will describe new concepts for cloud-based video surveillance that sidesteps previous limitations of access and/or bandwidth to deliver affordable, scalable services to small- and medium-sized businesses and residential customers. Emerging technologies can automatically configure cameras at customer sites to connect to the cloud. Services can be augmented with features including mobile access and video storage options. The panel will explain the advantages of cloud-based surveillance systems and address issues such as bandwidth and security that have traditionally been seen as roadblocks to implementation.
Tune Into Life Safety Technology Trends
Tuesday, June 18 at 4:45 PM
Get an insider's look at the latest innovations and trends in the life safety technologies. Jerry Shannon of Lee Company will help you navigate through the latest developments such as video verification of fire alarms, mass notification options utilizing the Internet and mobile device communications, fire-access control integration and IP-based and wireless signal communications options. You'll also learn how codes and inspections are evolving to accommodate the new technologies.
High-End Asset Protection How-To
Wednesday, June 19 at 9:30 AM
In this session, Stanley Oppenheim, DGA Security Systems, Inc. will look at current technologies available, the skills needed to protect high-value tangible assets and when and how to deploy such technologies. We'll review products that integrate with premises-based security systems including discrete and covert devices that can be used to track and protect assets outside of the traditional boundaries of a premises security system. If you are in or hope to be in the business of providing security for high-value assets, it's important to learn how to deliver this next-gen asset protection service.
Signal Transmission Technology Roadmap
Wednesday, June 19 at 10:45 AM
How will the wide area network, utilized for security signal communication, evolve in the short and long term? Understanding how security signal communications are changing is a key to you company delivering reliable security solutions today and tomorrow. In this session, presented by Don Childers and Brett Springall of Alarm South and Gene Pecora of Honeywell Fire Systems, we'll show the evolution of signal transmission network used to carry signals between protected premises and monitoring centers, such as POTS, IP, GSM, mesh networks, and next generation LTE transmission methods. We will also discuss the demise of POTS and 3G networks and the timeline for its ultimate passing. There is no more important technology roadmap for your company to have than this one.
Hosted vs. Managed Services: The Great Debate
Thursday, June 20 at 2:15 PM
When is it right to use hosted versus managed services methods for video surveillance and access control? The question persists. In this session, Dan Budinoff of Security Specialists will help air it out, debate style, with Matt Krebs, Axis Communications and Scott Haugland, Sureview arguing the case for hosted and managed video and access. Our session audience will ask questions of their own to stump the debaters. Join us for this fun new session format and dive deep to develop your own strong opinion on when hosted or managed is the right solution for your customer and for your business.
Understanding Analytics to Enhance Customer Solutions
Thursday, June 20 at 3:45 PM
Does your company have a clear concept of the different type of video analytics available and how to apply them to solve the security problems of your clients? This session provides an excellent overview of the common exterior and interior video analytics, analytics useful for security and loss prevention purposes and those useful for business intelligence purposes, including accessing embedded analytics for cameras (edge technology) and software at the head end for central station or guard station applications. What can these analytics do and how can you make sure they deliver as promised? What are the strengths and weaknesses of the various options? We'll cover these and other vital questions that will get you on the road to delivering better analytic solutions to your customers.
Making Email Alerts and Text Notifications Valuable
Thursday, June 20 at 5:00 PM
Email and text notifications tied to image and video capture, system arm and disarm functions and the opening of door, cabinets, etc. are common features of today's interactive services, but are you doing the best you can for clients in initial configuration of the alerts and notifications and refining these features as users learn their real needs and needs change? This session, featuring speaker Brandon Savage of Devcon Security and Jamie Haenggi of Protection1, collects best practices in this area and will help you make these features better suited and valued by your customers.