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Education Session

Video Verification - Can You See Me Now?
Wednesday, June 14, 2017 10:00AM - 11:15AM
Verifying alarms is good for business and for building strong relations with police services. Video verification provides an additional resource that helps operators assess alarm activations more effectively and efficiently before dispatching the police. In addition, it allows dealers and integrators to differentiate themselves from the competition, and to turn video systems into RMR generators. In this session, you’ll learn:
• What video verification is and how it’s different from video investigation
• Why video verification is important to all stakeholders – customer, police and your company
• The top applications that resonate with end users
• How to upsell the end user and generate a higher RMR
John Wells photo
John Wells
Operations Manager
John Wells is the operations manager for Comtronics, headquartered in Jackson, Michigan. John began his career in the security industry in 2009 as a central station operator for Comtronics. John quickly evolved at Comtronics and has since worked as the company’s program manager, sales executive, field technician and corporate trainer. In 2014, John played an integral role in launching the Comtronics DIY product in the company’s 19 Verizon Retail stores. In May of 2016, John managed the transition and move of the Comtronics Central Station to Lake Forest, California. John currently participates in the Jackson Young Professionals group and often speaks and engages with local schools and colleges.

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