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Education Session

Advanced Database Management for the Monitoring Center – Unlocking the Power of this Major Asset
Thursday, June 15, 2017 08:00AM - 09:15AM
Data is a company asset to manage and protect. More than ever before, companies are utilizing big data to maximize effectiveness and profitability. Move past the basics and discover best practices for managing data in a fast-paced, evolving and secure environment. How will you use data to take your company to the next level? In this session, you will learn:
• Best practices for data architecture, integrity and security
• How to leverage big data to make intelligent business decisions
Drew Doleski photo
Drew Doleski
Product Manager - Connected Home
Verisk Insurance Solutions
Drew Doleski is the Product Leader responsible for smart home product development at Verisk Insurance Solutions, a market leader of advanced data and analytics services to insurance, healthcare, financial services, supply chain and energy markets. In this role, he is responsible for strategic planning, marketing and product management of smart home solutions.

Drew comes from a broad background at the intersection of insurance and technology. His past work experience includes Samsung SmartThings, Esurance, Allstate and Bang & Olufsen, where he has held roles in marketing, operations and product management. He is an alumnus of Loyola University Chicago's Quinlan School of Business and now splits his time between Chicago and San Francisco.
Jens Kolind photo
Jens Kolind
President & CEO
Innovative Business Software
Mary Jo Lakhal photo
Mary Jo Lakhal
Senior Program Manager
West Safety Services
Mary Jo Lakhal has served the alarm industry for nearly 20 years. Her tenure began with ADT where she assumed responsibility across the monitoring center in several roles. She led the Jurisdictions team with two directives – database management and compliance education. The team managed the agency database of police, fire, medical and guard contact data to be used by the monitoring center at alarm notification. In addition, they educated the organization on ordinances, policies and other regulations previous to enactment.

Now a Senior Program Manager at West Safety Services, Mary Jo supports security industry offerings. In this industry relations role, she advocates for products and development that increase accuracy and efficiency for monitoring center customers.

Mary Jo is passionate about the industry and is driven to maximize operational efficiencies, building strong teams and systems while leveraging all that technology has to offer. She is active on The Monitoring Association (formerly CSAA) and Electronic Security Association committees. She recently joined the board of the Colorado Burglar and Fire Alarm Association. She holds a bachelor’s degree in business management.
Sandra Maples photo
Sandra Maples
Verisk Insurance Solutions
Sandra Maples is responsible for leading connected homes at Verisk Insurance Solutions focused on the Claims process. Verisk is a market leader of advanced data and analytics in the insurance, government, financial and energy markets. Sandra is responsible for the product management lifecycle including strategic planning, marketing, partner relationships and product development.

Sandra’s successful career includes product management, user experience, and program management in insurance, healthcare, government and energy. As a leader over a cyber-security product and years of collaborating with technology teams, Sandra incorporated a positive user experience while incorporating best practices to protect the data. Her experience includes leading the connected home team as part of an Insurance Innovation team.
Mark E. McCall photo
Mark E. McCall
General Manager
Security Central


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